Support Desk new facilities
to service you better!
We are excited to announce significant enhancements to our support services as part of our ongoing efforts to streamline and elevate your customer experience.
This integration will leverage the robust capabilities of Dynamics CRM's Case Management system, enhanced with AI, and CCX Omni Channel Contact Centre integration. Our goal is to deliver an even higher level of service for you. As part of this transition, all open support tickets will be seamlessly migrated to our new system. If you have any open tickets with us you will also receive a separate update from our new system, ensuring a smooth transition.
While the primary methods of contacting our Support Services will remain unchanged, we have provided an update of improvements in our contact details for your convenience:
Thank you for your continued trust in CCXCare. We look forward to delivering an enhanced support experience that aligns with our commitment to your success.